 Mike is one of, (if not the) most energetic, focussed and inspirational people I have ever worked for and known. He was a massive influence on my career, tremendously supportive and challenging in equal measures. Mike was "way ahead" of most people in spotting trends in training and industry practices, a great leader and a brilliant coach. 
John Cunningham Johnpc-Ltd
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Great course. I feel really focused and | |
| can't wait to go and try the different | |
| methods. |
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| Alan Hughes, Federation of Small Businesses |
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Excellent course. Well recommended. |
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| Christine Lavery, Southerns Office Interiors Ltd |
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Very good intensive course. Self | |
| confidence improved as the course | |
| progressed. |
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| Joe Whelan, Kaiser Kraft |
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May I congratulate MLP on the excellent | |
| course... there was an immense amount of | |
| beneficial information and advice given |
| |
| Judith Roberts, Concoat Limited |
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Inspiring information that will fransform | |
| my business. |
| |
| Stephen Robinson, Xyone Ltd | | |
I've really enjoyed the training. It gave me a fantastic insight. It has given me confidence and motivation.
Louise Cain, Alexander Consulting |
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I think the course was extremely | |
| informative. I learned an awful lot. |
| |
| Scott Willmott, Willmots Reading Ltd |
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Very enjoyable and interactive day... feel | |
| I have learnt a great deal. |
| |
| Gill Sutton, Royal Bank of Scotland |
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Very good intensive course. Self | |
| confidence improved as the course | |
| progressed. |
| |
| Joe Whelan, Kaiser Kraft |
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Good course. Points covered were put | |
| accross with interest... enjoyed every | |
| minute. |
| |
| John Carrington, Waddington & Ledger Ltd |
 Several of my staff and I have attended various courses set up by Mike both in house and externally. Mike puts together a very clear and easy to follow course which leads to real end results and practical outcomes. The courses have always been great for new staff and refreshers alike. I have found him always helpful both within the training environment and with advise and would recommend him without hesitation.  James Brayshaw, AdaptiveComms |
Assertiveness
Testimonials:
“The course was very interesting. I am a passive person, I've learnt ways to tackle that now. I liked the fact that the trainer was empathetic. I found the course materials very useful. A great course. 10/10 ”Tara Khan, Manchester City Council
“Best and most useful course I have ever attended - many thanks.” Natalie Gibbs, Assistant Surveyor, Crispin and Borst
“I didn't realise how much not being assertive was affecting me personally (physically and emotionally) I want to say thanks for helping me realise this.” Emma, Housing Department, Manchester City Council
“I thoroughly enjoyed the course and have a lot of ideas to take away and try out in the office.” Mandy Devereux, HR Manager, Vinci plc
“It met all my expectations and more. Presentation was excellent and will use the content in every aspect of my life. I particularly liked the diagram about self-preservation.” Carolyn Hamlin, Eastlands Homes
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Making Leadership Matter
Testimonial
“Excellent presentation, clear and understandable. The presentation style was such that it felt like a group discussion with some expert input rather than being 'led' all the way through. Perfect, thank you very much.” Wigan and Leigh CVS
Training the Trainer
Testimonials:
“Course has been very supportive to our work and team. Extremely enlightening, relevance was great. Trainer gave good advice, very committed to topic. Trainer was excellent role model of skills required.” Ann Mc Farland, Children and Families Manchester CityCouncil.
“Had a great time – learnt loads – great delivery by trainer –top. Brilliant – best training I’ve been on. Thanks.” Maria Simpleir. Children’s Services, Manchester City Council
“Most useful – learning styles assessment. Enjoyed meeting staff from different teams. Excellent course, content excellent, trainer excellent. Really enjoyed it – an investment days well spent. Thank you.” Sue Moores. Library and Information Service Manchester
Customer Care Testimonials:
Testimonials:
“Very well presented, thought provoking and informative. Will be able to carry over this not only at work but in life in general.” Mick Stacey, Manchester City Council
“Really productive, very good engaging trainer, who was able to put herself into our role, our experiences and apply the methods that we learnt to specific situations. I can’t wait for my next awkward customer, bring it on. Oh and thank you Melanie.” David Manchester City Council.
“Met my expectations? Yes and beyond, has made me look at myself and my behaviour and how it affects others. Very interesting not like any other course I’ve been on before and there’s been many. Thanks.” Julie Wharfe, Eastlands Homes |
| Appraisals and Performance | Testimonials:
Melanie was very skilled. She informed, educated and motivated. I felt fulfilled and empowered by what I learnt. Excellent training.” Shelia Ladeji, Sure Start Children’s Centre
“Clear, organised, helpful, and informative. Very useful indeed. Kept at a good pace and on task but plenty of time for discussion and learning from each other.”Clare Richardson, Administrator, Sure Start Children’s Centre
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Speed Reading
Testimonials:
“I learned a lot in a short space of time that will stay with me for a lifetime!” Lorraine Nichols, FOD, Health and Safety Executive
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Coaching and Mentoring
Testimonials:
“Excellent course. Very knowledgeable trainer. The practical side was useful , the theory interesting and a clearer understanding of techniques. Melanie is so good at what she does and is so natural, which helped me learn. Very approachable, friendly and professional.” Wigan and Leigh CVS
Effective Meetings
Testimonials:
“Most useful? All of it! One of the most useful, stimulating and informative sessions I have been to. Lots of ideas and practical advice that I can apply. I will definitely change my approach re: agendas, planning etc. which will help me to be more effective and more confident.” Lisa, Library Department, University of Liverpool
“Exceeded my expectations, very good course could easily have been over two days. Excellent content, pace and facilitator.” Tracy, Fairbridge
“Correct balance between formal provision of information and relaxed informal discussions. Clear, informative and very entertaining. I have learnt a lot!” C Sukwa, Rochdale CVS | | |
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