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Dates Available
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Tuesday, November 20th 2012
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Coaching and Mentoring
1 Day Course Location Bury Manchester
Coaching is a master skill of great Managers, Supervisors and Team Leaders. Having invested in recruiting the best people,the best Managers invest in coaching to develop, motivate and retain great people.
Where coaching generally focuses on a particular task an individual needs to learn, mentoring focuses on the whole person.
Mentoring is about the guidance and support you can give to an individual that allows their career to have direction and purpose.
Combining the two skills will achieve higher levels of performance from your workforce.
This course teaches the skills required for both coaching and mentoring and shows the relationship between the two skills - how they complement each other, as well as the distinction between where and when you should coach or mentor.
Course Content
What is coaching?
Links to supervision
What are the skills of being an effective coach?
The learning ladder
Developing the coaching plan
The GROW model
Techniques for delivering the coaching plan
What is mentoring?
What does mentoring involve?
The skills and qualities for successful mentoring
The life cycle of a Mentoring relationship
When is it appropriate to use coaching or mentoring?
Benefits of mentoring
Mentoring skills
3 level questioning
Active listening skills
Counselling
Types of mentoring schemes - the in-house or external mentor
Personal action plans
Trainer profile:
Melanie Windle is an experienced and creative personal development trainer and group facilitator whose methods and style of delivery empower individuals and groups to realise their potential. Melanie has been involved in developing people for over 25 years. Her specialist areas of training are the personal development skills required for managing ourselves, managing others or being managed. She works extensively across all three sectors – public, private and not-for-profit – both nationally and internationally.
Testimonials
“Excellent course. Very knowledgeable trainer. The practical side was useful , the theory interesting and a clearer understanding of techniques. Melanie is so good at what she does and is so natural, which helped me learn.
Very approachable, friendly and professional.” Wigan and Leigh CVS
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